Become a trusted voice for Dealers as a Customer Service Representative at CARFAX. In this hybrid role, provide exceptional support and resolve inquiries efficiently. As part of Mobility Global, your role as a Customer Service Representative will involve direct interaction with Dealers from the automotive industry.

You will leverage your two years of customer service experience to deliver solutions and effectively manage inquiries. Communication skills are crucial as you guide Dealers in maximizing the value of CARFAX products and services. Key Responsibilities:

- Manage inbound communications from Dealer clients
- Resolve customer issues and provide solutions
- Support Dealers in navigating CARFAX services
- Document customer interactions accurately
- Work closely with teams for enhanced service delivery Requirements:
- Required: high school diploma or equivalent
- Minimum 2 years of customer service experience
- Robust written and verbal skills essential
- Proficient in MS Office; knowledge of CRM tools preferred
- Adaptable with a positive, can-do attitude Utilize your skills in communication and service to enhance dealer relationships with CARFAX.

📌 CARFAX Customer Service Representative (London)
🏢 CARFAX
📍 London