Elevate customer interactions at CIBC as a Credit Card Customer Service Specialist. This full-time temporary role offers the chance to assist clients remotely, ensuring their banking needs are met swiftly and efficiently. In this role within the Contact Centre, you will address various inquiries related to credit card services. Candidates are expected to engage clients actively, identify their needs, and recommend effective solutions.

Your role will contribute significantly to enhancing client satisfaction and achieving their financial goals. Key Responsibilities:

- Manage calls from credit card clients effectively
- Identify needs and propose banking solutions
- Assist with requests for application and cancellation
- Provide expert information about CIBC credit card offerings
- Work collaboratively across teams to enhance solutions Requirements:
- Strong client service and communication abilities
- Capable of working in a remote workplace
- Knowledge of CIBC’s credit card portfolio
- Flexibility in working hours, including weekends
- Require a wired internet connection with 15 Mbps Empower your clients to achieve their objectives while providing exceptional service at CIBC.

📌 CIBC Credit Card Customer Service Specialist (Halifax Regional Municipality)
🏢 Canadian Imperial Bank of Commerce
📍 Halifax Regional Municipality