Overview

Downtown Vancouver | Independent Contract | Approximately 25 Hours per Week

Lotus Therapy & Counselling Centre is looking for an organized, proactive, and personable Clinic Administrative & Outreach Contractor to provide administrative, billing, outreach, and operational support to our growing counselling practice.

The contractor will work collaboratively with our Client Care Coordinator and Clinical Director while independently managing an agreed-upon portfolio of administrative and outreach responsibilities.

This is a primarily in-person contract based at our Downtown Vancouver office, with approximately 25 hours of services per week anticipated.

Scope of ServicesClinic Outreach & Partnership Development

- Research potential referral partners, including medical clinics, healthcare providers, schools, community organizations, and other relevant services.
- Introduce Lotus Therapy and its services to potential referral partners.
- Develop and maintain relationships with community and referral partners.
- Follow up with referral sources and partnership opportunities.
- Maintain organized records of outreach activities and follow-ups.
- Coordinate distribution of clinic brochures and outreach materials.
- Support community engagement and clinic growth initiatives.

Billing & Administrative Support
- Assist with direct billing and third-party funding processes.
- Submit and track insurance and funded-program claims.
- Follow up on rejected, delayed, or outstanding claims.
- Review Accounts Receivable and identify items requiring follow-up.




- Maintain billing records and related spreadsheets.
- Assist with monthly billing and reconciliation processes.

Clinic Operations & Administrative Projects
- Provide administrative support for ongoing clinic operations.
- Maintain documents, spreadsheets, records, and administrative systems.
- Support clinician onboarding and administrative orientation.
- Assist with office organization and supply coordination.
- Support development and improvement of internal administrative workflows.
- Provide administrative support for other agreed-upon clinic projects.

Contract Details
- Contract type: Independent contractor
- Location: Primarily in person at our Downtown Vancouver office
- Time commitment: Approximately 25 hours per week
- Availability: Regular weekday availability is required, with the specific service schedule to be agreed upon between the contractor and Lotus Therapy
- Contract rate: $20 per hour
- The contractor will submit invoices for services provided.
- The contractor will be responsible for their own income tax and other obligations associated with self-employment.
- The contractor may provide services to other organizations or clients, provided there is no conflict of interest or breach of confidentiality.




- Initial contract term and renewal will be discussed with the successful candidate.

About You You may be a valuable fit if you are:
- Highly organized and detail-oriented.
- Warm and professional in your communication.
- Comfortable working independently and taking initiative.
- Confident communicating with healthcare providers and community organizations.
- Comfortable working with billing information and detailed processes.
- Proficient with email, Google Workspace, spreadsheets, and learning new systems.
- Able to handle confidential information appropriately.
- Interested in mental health, healthcare, community services, or private-practice operations.

Previous experience with administration, healthcare, counselling practices, billing, outreach, or customer service is an asset. Experience with JaneApp, insurance billing, or third-party funding programs is an additional asset.

About Lotus Therapy

Lotus Therapy & Counselling Centre is a growing mental health practice serving clients through our Downtown Vancouver and Coquitlam locations. We provide compassionate, trauma-informed, culturally responsive, and evidence-informed counselling services to individuals, couples, children, youth, and families.

How to Apply

Please send your resume and a brief introduction describing your relevant experience, interest in the contract, and the strengths you would bring to the role.

Pay: From $20.00 per hour

Expected hours: 25.0 per week

Work Location: In person

📌 Clinic Administrative & Outreach Assistant (Vancouver)
🏢 Lotus Therapy u0026 Counselling Centre
📍 Vancouver