Join the Libro Credit Union team as a Full-Time Connect Representative in our Call Centre, focusing on building meaningful relationships with members. This role champions personalized banking support. As a Certified B Corporation, Libro Credit Union seeks individuals who embody our values of accountability and courage.

In this position, you will proactively guide members through tailored banking solutions while engaging in continuous improvement practices. Your expertise will help foster robust community connections and enhance our members' financial well-being. Key Responsibilities:

- Deliver advice-based selling for exceptional member service
- Tailor banking solutions to meet unique member needs
- Maintain ongoing relationships through active follow-ups




- Mentor peers and seek professional development feedback
- Collaborate with team segments to serve members effectively Requirements:
- High school diploma and relevant customer service experience
- 1-3 years customer service experience with digital tools
- Robust alignment with Libro’s purpose and values
- Passionate about empowering community financial health
- Willingness to participate in team activities Bring your customer-oriented mindset to Libro Credit Union and support our community.

📌 Connect Representative at Libro Credit Union (London)
🏢 Libro Credit Union
📍 London