PROJECT ADMINISTRATOR (OPERATIONS)
Job Location: Delta State
Job Type: Contract (6months: renewable upon performance)
Work Mode: Onsite
About the Role
We are looking for a highly organized and detail-oriented Project Administrator to support project execution across multiple client engagements. The ideal candidate will play a key role in coordinating project activities, maintaining documentation, and ensuring smooth communication between internal teams and clients.
Key Roles and Responsibilities
Project Coordination & Documentation
- Maintain comprehensive project documentation, including project logs, schedules, and resource allocation records.
- Record and organize all project deliverables, ensuring accuracy in design drawings, BOQs, SLAs, and client correspondence.
- Support the preparation of case studies by collecting high-quality project images, client testimonials, and other relevant materials for marketing and documentation purposes.
- Track and report project milestones, highlighting any risks or delays to the Project Manager.
- Document all project materials, configurations, and equipment for smooth handover, maintenance, and marketing use.
SLA Development & Administration
- Collaborate with the Project Manager to draft, negotiate, and finalize Service Level Agreements (SLAs) with clients, ensuring alignment with project scope and deliverables.
- Monitor adherence to SLAs throughout project execution, ensuring compliance with agreed-upon timelines, quality standards, and service parameters.
- Maintain records of all SLA agreements, amendments, and associated documentation for audit and review purposes.
- Coordinate with clients to address SLA-related concerns and facilitate updates or renegotiations when necessary.
- Support the Project Manager in implementing penalty and reward clauses to drive accountability and client satisfaction.
Administrative Support
- Assist in developing and maintaining project budgets and resource allocation plans. Coordinate communication among project stakeholders, ensuring timely updates on progress and changes.
- Schedule and prepare agendas for project meetings, documenting and distributing meeting minutes as required.
- Support logistics planning for materials, tools, and staff to meet project timelines.
Quality Assurance & Client Relations
- Ensure all project documentation adheres to company SOPs and industry standards. Conduct quality checks on project deliverables to ensure they meet client specifications and SLA requirements.
- Serve as a point of contact for client inquiries, ensuring prompt resolution of issues and proactive communication.
- Maintain a database of key project stakeholders, including consultants, architects, contractors, and suppliers, for project planning and reporting purposes.
Digital Marketing Support
- Collaborate with the marketing team to provide project materials such as case studies, high-resolution images, and project summaries.
- Maintain a comprehensive archive of completed projects for use in marketing campaigns and digital portfolio updates.
- Standardize templates for project summaries and SLA reports to streamline documentation for marketing and operational reviews.
Required/Desired Knowledge, Experience, and Skills
- Project Management Tools: Proficiency in applications such as Microsoft Projects, Microsoft Office Suite (Word, Excel, PowerPoint), and SLA management tools.
- Bachelor’s degree or HND in Business Administration, Project Management, Engineering, or a related field
- 2–4 years experience in project coordination, operations, or administrative roles
- SLA Expertise: Strong understanding of SLA development, negotiation, and compliance monitoring.
- Documentation Skills: Ability to organize, maintain, and retrieve complex project and SLA documentation.
- Communication Skills: Exceptional verbal and written communication for coordinating with internal teams and clients.
- Time Management: Strong ability to manage multiple priorities and deliverables under tight deadlines.
- Problem Solving: Proactive in identifying and resolving project and SLA-related challenges.
- Technical Knowledge: Familiarity with project documentation such as drawings, BOQs, and SLAs.
- Collaboration: Ability to work effectively in a team-oriented environment while maintaining a high degree of independence.
- Strong organizational and documentation skills.
Additional Requirements
- Must Reside in Delta and available for 6months active contract role which is renewable based on performance
- Candidate must be available to resume immediately
What We’re Looking For
- Professionalism, integrity, and reliability.
- Strong attention to detail and organizational abilities.
- Adaptability and resilience in a agile work environment.
- Proactive attitude with a willingness to learn and grow.
- Effective communication and negotiation skills.
Job Type: Contract Pay: ₦200,000.00 - ₦250,000.00 per month
Ability to commute/relocate
- Delta: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Higher National Diploma (Preferred)
Experience:
- Project management or operations: 2 years (Preferred)
Location:
- Delta (Required)
Work Location: In person
📌 Contract Project Administrator (Delta)
🏢 SENCE
📍 Delta