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Are you passionate about writing and energized by turning complex ideas into clear, engaging content that people actually want to read?

If you have a way with words, can adapt your writing for everything from a quick email to an in-depth blog, and enjoy finding the story behind a product, customer challenge, or industry trend, Intuitive Shipping might be your next great adventure.

Who are we?

We're not just another software company; we're transforming how online retailers think about shipping. At Intuitive Shipping, we transform shipping from a logistical afterthought to a marketing superpower and a key part of customer care.

Our powerful software empowers online retailers to customize the shipping experience, from costs and delivery options to creative rules that align with their brand’s unique logic. When customers hit the checkout button, our platform instantly calculates and presents tailored shipping options, like magic!

Sound like the kind of mission you want to write about? Apply today, and let’s make shipping smarter together!

What’s the role?

As our Copywriter, your primary mission is to turn ideas, expertise, and sometimes complex technical concepts into clear, engaging content that connects with ecommerce merchants and our wider industry.

You’ll create content across a variety of channels, including email campaigns, blogs, website copy, social media, product and feature announcements, customer stories, and partner marketing. One day you might be researching and writing an educational blog about an ecommerce challenge; the next, you could be crafting an email campaign, polishing website copy, or helping tell the story behind a new feature.

You’ll work closely with our Marketing team and collaborate with Customer Success, Product, and other subject-matter experts to understand what matters to our merchants and turn that knowledge into content that is useful,



interesting, and easy to understand.

You’ll also contribute to our SEO and content strategy by researching topics, identifying opportunities, and helping us create content that reaches the right audience without sacrificing quality for keywords.

We’re looking for someone who is curious, creative, and comfortable asking questions. You don't need to walk in knowing everything about shipping or SaaS, but you should enjoy learning about recent topics and be able to translate what you learn into compelling copy.

You’re probably a great fit if you:

- Have a passion for writing, storytelling, and creating great content.
- Can write clear and engaging copy for different formats, including emails, blogs, websites and landing pages.
- Have strong editing and proofreading skills and a sharp eye for grammar, tone, and consistency.
- Can take a complicated or technical topic and explain it in a way that feels simple and approachable.
- Enjoy researching new topics and digging deeper than the first Google result.
- Understand that great marketing copy should have a purpose, whether that’s educating, engaging, driving action, or building trust.
- Can adapt your writing style depending on the audience, channel, and goal.
- Have an understanding of SEO principles or are eager to learn.
- Communicate clearly, kindly, and efficiently.
- Are proactive and dependable. You see what needs doing and just do it.
- Are comfortable learning different technologies and marketing tools, such as HubSpot,



content management systems, and analytics platforms.
- Have a hunger for knowledge. We are pioneers in a constantly evolving industry.
- Bring a consistent, level-headed presence to everything you do.
- Appreciate a good pun and don’t mind the occasional dad joke.
- Bonus points if you have:
- Experience with HubSpot.
- Experience supporting marketing or cross-functional teams.
- Worked in SaaS or a fast-moving company.

Perks of the role:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Wellness account
- Paid time off
- Vision care
- 4-day work week

Location This is an on-site role; you’ll be expected to work from our St. Catharines, Ontario office.

Please Note: Only applicants who complete the application questions will be considered for the role.

Application Questions

- What types of marketing tasks or responsibilities give you the greatest sense of accomplishment, and why?
- Describe a time when you were managing multiple deadlines or projects at once. How did you prioritize, what tools or systems did you use to stay organized, and what was the outcome?
- What specifically interests you about Intuitive Shipping and this role?

Job Type: Full-time Pay: From $50,000.00 per year

Ability to commute/relocate

- St. Catharines, ON L2W 1A1: reliably commute or plan to relocate before starting work (required)

Application question(s):
- What types of marketing tasks or responsibilities give you the greatest sense of accomplishment, and why?
- Describe a time when you were managing multiple deadlines or projects at once. How did you prioritize, what tools or systems did you use to stay organized, and what was the outcome?
- What specifically interests you about Intuitive Shipping and this role?

Work Location: In person

📌 Copywriter (St. Catharines)
🏢 Intuitive Shipping
📍 St. Catharines