Elevate guest experiences as a Front Desk Agent at Courtyard by Marriott Calgary Downtown. Deliver outstanding service that guests will remember for years. As a key team member, your friendly demeanor and customer-focused attitude will help set the tone for a positive guest experience.

You will manage all aspects of guest interactions, including check-ins, resolving issues, and maintaining accurate billing procedures. A strong ability to work under pressure is vital for this busy and engaging role. Key Responsibilities:

- Provide exceptional service to all guests upon arrival
- Respond promptly to guest issues and requests
- Process check-ins and check-outs efficiently
- Ensure the cleanliness of the front desk area
- Answer phone calls with professional etiquette Requirements:
- Customer service experience in hospitality
- Graduates of Hospitality or Tourism programs preferred
- Solid work ethic and reliability
- Effectively communicate with guests and team
- Must be able to work various shifts Enhance our guests’ experiences at Courtyard by Marriott with your exceptional front desk skills and warm hospitality.

📌 Courtyard by Marriott Front Desk Agent (Calgary)
🏢 Concord Hospitality Enterprises
📍 Calgary