Applications accepted by email to [email protected] with 'Customer Care Representative' as the subject line.

Application Deadline: Sept 30, 2026

No telephone calls, please. We thank all applicants, however, only those being considered for interviews will be contacted.

This position is classified as Casual, and does not guarantee a set number of hours per week.

Join our team

We are seeking someone to provide exceptional customer service and information to visitors and customers at the Kingston Humane Society. You will greet customers, answer phones, return calls, and answer questions. You will handle animals, particularly cats and dogs.

You will be responsible for the intake of lost or stray animals, handle animals going to and from foster homes, and work with volunteers. You’ll assist customers with other items such as the purchase of pet licenses, cashier duties, some filing and other administrative tasks. This position will be cross-trained to support the animal care team, including kennel maintenance, feedings and monitoring of shelter animals.

Rotating shifts of Monday to Friday, 10 a.m. to 6:30 p.m., Weekends 10 a.m. to 4:30 p.m., typically. This position is classified as Casual and does not guarantee a set number of hours per week.

Experience handling animals is required. In addition experience working in one of the following areas; cashier,



office assistant or customer service representative will be seen as assets. Candidates with skills which include data entry, multi-line phone, and cash register are also assets. Candidates with experience working in a veterinary clinic or animal facility will be given first consideration.

Please submit a cover letter and résumé clearly indicating how you meet the qualifications for this position by the deadline to [email protected] with the subject line “Customer Care Representative - FIRST NAME LAST NAME”.

The Kingston Humane Society is proud to provide employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact [email protected].

No telephone calls, please. We thank all applicants, however, only those being considered for interviews will be contacted.

Pay: From $17.95 per hour

Benefits

- Casual dress
- Versatile schedule
- On-site parking

Ability to commute/relocate:
- Kingston, ON: reliably commute or plan to relocate before starting work (required)

Education:
- DCS / DEC (preferred)

Work Location: In person

📌 Customer Care Representative (Kingston)
🏢 Kingston Humane Society
📍 Kingston