Reference: CLOGB091_1790005116

Posted: September 21, 2026

Customer Liaison Officer required to work in Grimsby with occasional travel to Boston - long term work temp (potentially perm).

Ideally, you will be an experienced Tenant Liaison Officer with a background working in either construction or worked in a similar position previously. As well as having a solid knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.

Job Role Includes:

- Deliver clear and effective communications to customers and residents about the nature and scope of works.

- Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.

- Coordinate access arrangements to ensure works are delivered smoothly and on schedule.

- Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.

- Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.

Essential:

- £14-15 inclusive of holiday pay PAYE OR £17 Per Hour Umbrella

- Monday to Thursday 8:00am - 4:30pm Friday 8:00am - 3:30pm

📌 Customer Liaison Officer (Grimsby)
🏢 Fawkes & Reece
📍 Grimsby