Be a key player in customer retention as the Customer Retention Specialist at Talon.One. Drive loyalty initiatives and promotional campaigns to enhance engagement in retail. In this pivotal role, you will execute and manage loyalty programming using Talon.One and CommerceTools, focusing on retention strategies.

Bring 3–5 years of experience in loyalty marketing to develop personalized campaigns while overseeing QA and performance reporting. Cross-department collaboration will be essential for achieving impactful results. Key Responsibilities:

- Execute initiatives for customer loyalty and retention
- Manage Talon.One configurations and operational workflow
- Oversee timelines and deployment of promotional campaigns
- Work with marketing and analytics to enhance activations
- Support budget planning and monitor in-season performance Requirements:
- 3–5 years of experience in loyalty or CRM marketing
- Solid background with marketing technology platforms
- Excellent project management and collaboration capabilities
- Proficient in budget tracking and performance analysis
- Willing to work evenings during critical campaign periods Harness your loyalty marketing skills to optimize retail customer experiences at Talon.One.

📌 Customer Retention Specialist at Talon.One (Toronto)
🏢 Brobston Group
📍 Toronto