Who we are We are robust nimble and growing EB Horsman & Son is proud to be a fifth generation family owned successful Western Canadian electrical distributor with 20 locations throughout BC Alberta and Saskatchewan consistently recognized as one of Canadas Best Managed companies We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s At EB Horsman & Son were committed to a workplace where everyone belongs If youre qualified wed like to hear from you What we offer Birthday offHealth dental and employee assistance program benefitsAnnual profit sharingEmployee share ownership program ESOPRRSP matching after 1 year of employmentAccess to EBH University for personal & professional growthOnsite work location Located at 527E Mackenzie Ave S Williams Lake BC V2G 1C8 this full time permanent position Why this role matters The Customer Service Counter Sales acts as the primary point of contact for incoming branch customers They will be responsible for providing excellent customer service by interpreting customer needs troubleshooting issues ensuring order accuracy and recommending products and solutions Duties could also include order assembly packing & shipping receiving stock keeping warehouse maintenance and customersales support including operating equipment managing inventory processing shipments and assisting with priority orders and customer inquiries What to expect in the role Attention to detail You will be required to work in the warehouse reviewing stock assembling orders and shippingreceivingCustomer service orientated Providing excellent customer service is key for this role as it will require maintaining and building customer relations through product quotations and salesMulti task individual This role will require you to juggle through a number of client request and being able to meet competing timelinesCommunicator Communication is essential for this role both verbally and written with our customers and while working with your colleaguesHighly organized Being organized is key due to the high volume of customer requests that will require you to adjust and work through interruptionsComfortable with technology This role requires using the phone and computer to assist customer and using our internal systemsWarehouse Responsibilities Duties may include order assembly packing & shipping receiving stock keeping warehouse maintenance and customersales support including operating equipment managing inventory processing shipments and assisting with priority orders and customer inquiriesIdeal candidate profile 3 years of customer service experience is an asset2 years of electricallighting industry experience is an assetPrevious experience in warehouse operations including shippingreceiving is an assetIntermediate computer skills with proficiency in MS Office & the ability to learn new software programsBasic mathematical skillsWide range of expertise in the products and services provided by EB Horsman & Son is an assetAbility to be inclusive collaborative and respectfulHigh school completionOur Core Values Celebrating the Past Empowering the Future Teamwork l Integrity l Continuous Improvement l Resilience l Empowered Compensation is determined by the candidates experience education qualifications role complexity internal equity and other relevant factors We thank all applicants for their interest Only those living in Canada with permanent work authorization will be considered Please note that only candidates selected for an interview will be contacted

📌 Customer Service - Counter Sales (Canada)
🏢 E.B. Horsman u0026 Son
📍 Canada