24 Sep
|
CCM Hockey
|
Montreal
24 Sep
CCM Hockey
Montreal
KEY ACCOUNTABILITIES
- Effectively process and track orders, returns.
- Handle customer issues in a timely and efficient manner.
- Responding to inquiries through phone and email.
- Communicate and follow up with customers to confirm resolution.
- Work closely with different divisions such as the Distribution Centre, credit and claims department.
KNOWLEDGE, SKILLS, AND ABILITIES
- College diploma.
- A minimum of 1-2 years’ experience in a similar role.
- Service oriented.
- Solid communication skills.
- Ability to provide solutions.
- Work well within a team.
- Bilingualism (French and English).
📌 Customer Service Representative (Warranty/DTC) - Part-Time (Montreal)
🏢 CCM Hockey
📍 Montreal