Become a pivotal Customer Service Coordinator with Northview in Dawson Creek, BC. This role is about providing superior support to residents and ensuring effective communication and service delivery within the residential portfolio. In this position, you'll report to the Regional Manager, managing resident concerns, inquiries, and lease processes effectively.

Your proactive approach will help enhance tenant retention while maintaining accurate administrative records. Through customer surveys and trend analysis, you will identify areas for service improvement across our properties. Key Responsibilities:

- Respond to and resolve resident inquiries professionally
- Conduct surveys and utilize feedback to improve services
- Assist with lease transfers, renewals,



and follow-ups
- Collaborate with internal teams to enhance resident experiences
- Update and maintain resident records accurately Requirements:
- Previous experience in a customer service setting
- Knowledge of residential management processes
- Proficiency in Microsoft Office and database systems
- Strong detail orientation and organizational skills
- Excellent communication abilities in English Support Northview's mission to build community connections and improve resident experience in Dawson Creek.

📌 Dawson Creek Customer Service Coordinator Role
🏢 Northview Residential REIT
📍 Dawson Creek