As Director, Strategy & Transformation, you will partner closely with Procurement and Administrative Services leadership to shape and execute strategic priorities that drive meaningful business outcomes. This role offers the opportunity to lead high-impact initiatives across AI enablement, business transformation, stakeholder experience, value measurement, and operating model modernization. By translating complex challenges into actionable strategies and measurable results, you will help strengthen our ability to deliver efficient, innovative, and customer-focused services.

In this highly visible role, you’ll work directly with senior leaders and gain the opportunity to influence enterprise-wide decisions, transformation programs, and future ways of working.

Position Responsibilities:

- Lead the development and execution of strategic initiatives across Procurement and Administrative Services, translating leadership priorities into actionable transformation plans and measurable outcomes.
- Support AI strategy development, adoption planning, value realization frameworks, and assessment of emerging technologies to improve business performance and service delivery.
- Design and evolve value measurement frameworks, executive scorecards, performance metrics, and reporting mechanisms that demonstrate organizational impact and support decision-making.
- Drive digital transformation, process optimization, operating model design, and automation initiatives while coordinating cross-functional stakeholders, risks, dependencies, and implementation activities.
- Prepare executive presentations, business cases, strategic recommendations, and leadership communications while supporting senior leadership planning, governance, and special projects.

Required Qualifications:

- 10+ years of progressive experience in strategy, consulting, business transformation, operations, finance, technology, procurement, or a related field.
- Demonstrated experience leading complex cross-functional strategic, operational, or transformation initiatives from concept through implementation.
- Robust financial analysis, business case development, performance measurement, and executive communication capabilities.
- Bachelor's degree in Business, Finance,



Strategy, Technology, Operations, or a related discipline.

Preferred Qualifications:

- Experience in management consulting, corporate strategy, enterprise transformation, or Chief of Staff environments.
- Advanced degree (MBA, Master's, or equivalent) in Business, Strategy, Finance, Technology, or a related field.
- Experience developing AI strategies, digital transformation programs, automation initiatives, or innovation roadmaps.
- Experience designing operating models, governance frameworks, service delivery models, or organizational effectiveness initiatives.
- Experience working with executive leadership teams in large, complex, or regulated organizations.

When you join our team:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible workplace where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽https://www.manulifeim.com/institutional/tw/en。

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [email protected]。

Referenced Salary Location

Toronto, Ontario

Working Arrangement

混合式

Salary range is expected to be between

$125,100.00 CAD - $175,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

📌 Director, Procurement Strategy & Transformation (Toronto)
🏢 Manulife Financial
📍 Toronto