Location

Location: Thorold, ON

Division

Human Resources

Important Notices & Amendments

This position currently falls within our hybrid mode, allowing the employee to typically work a minimum of 50% of your time at your regular work location and the other 50% of time at home.

As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees. Hybrid work arrangements may vary from one employee to another and may also differ in the number of remote workdays.

These opportunities remain subject to the alignment of operational needs, business requirements, and customer service expectations.

Job Summary

Reporting to the Manager Employee Services Operations, the Employee Services HRIS Representative is responsible for the processing of all employee records related to the movement of Regional employees, including the set-up of all new hires. This role also provides administrative support to the Employee Service Operations Team.

Education

- Post-secondary diploma in Human Resources, Business Administration or related field
- Post-secondary degree in Human Resources, Business Administration or related field is preferred
- An equivalent combination of education and experience may be considered.
- Minimum of 1 years’ experience working within a Human Resources department, focus on recruitment
- Experience working within a municipal or public sector multi-unionized setting
- Certified Human Resources Skilled (CHRP) is preferred
- Knowledge of Privacy legislation, Employment Standards Act, and pension and benefits administration
- Strong working knowledge of Human Resources Management Systems and time entry systems

Knowledge

Responsibilities

Provides administrative support to the Employee Services Operations Team by coordinating all administrative processes to manage internal staff movement, new hires, rehires and transfers (65%)

- Monitors and prioritizes work requests in Incident Monitor system
- Prepares, prorates, and processes HR/payroll related inputs (accrual banks, pay rates, etc.



by established payroll deadlines)
- Solutions the set-up of exception based employees.
- Processes compensation and benefit enrolment/setups/changes.
- Performs pension administration, such as enrolments, setups and changes.
- Monitors information for compliance to collective agreement, internal policies and other legislation.
- Investigates entries and reviews output for accuracy, correcting discrepancies prior to payroll submission
- Follows up with any items identified in audit process (i.e. returned direct deposit due to banking changes)

Processes and maintains employee records in HRIS system and hard copy employee dockets (20%)

- Creates and maintains employee records in HRIS system, ensuring all new hire, employee transfer, compensation, benefit and pension entitlement information is accurate
- Enters required support documentation/information, such as licenses, memberships, Criminal Reference Checks, various certifications, education etc., into the HRIS.
- Sets up and maintain new employee dockets

Process phase 1 of Employee Onboarding for new hires and re-hires, providing information on benefit coverage, pay and related policies (10%)

- Processes phase 1 of Employee Onboarding for recent hires and re-hires, providing information on benefit coverage, pay and related policies and providing identification badges
- Provides backup and support to the Employee Services Assistant
- Engages with the Employee Services Operations team to identify process improvement opportunities and solutions for problems.
- Provides support on Employee Services Operations projects as required.
- Builds strong relationships across the organization to support problem resolution and coordinate project assignments.

Provides administrative support to the Employee Services Assistant and Operations Team (5%)

Special Requirements

- In accordance with the Corporate Criminal Record Check Policy,



the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
- Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values.

About Us

Niagara Region serves a diverse urban and rural population of more than 475,000 and is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and community partners, the Region delivers high-quality programs and services that support the well-being of individuals, families and communities. Nestled between Lakes Erie and Ontario, the Niagara peninsula is home to fertile agricultural land, the majesty of Niagara Falls, vibrant modern cities, Canada’s most developed wine industry, and communities rich in history, recreation and culture. With a temperate climate, breathtaking countryside and easy access to neighbouring New York State, Niagara attracts more than 14 million visitors each year, along with new residents and businesses.

Niagara

Region values diversity in background and experience and is committed to building an inclusive workforce that reflects the community it serves, strengthening programs and services across Niagara. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds to apply. Our recruiters will evaluate your suitability for the role.

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy.

If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:

- Email: [email protected]
- Phone: (phone hidden) or 1-(phone hidden)
- Bell Relay: 1-(phone hidden)
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department

📌 Employee Services HRIS Representative (Thorold)
🏢 Niagara Region
📍 Thorold