Become a Policy and Procedures Advisor at Enbridge, focusing on contract rate processes and collaborative improvement. Engage with multiple teams to ensure effective policy implementation. In this role, you will develop, maintain, and promote policies that enhance customer experience at Enbridge.

Your work will involve collaboration across departments, creating training materials, and providing clear communication on procedures. This position supports impactful operational changes and enhances community engagement. Key Responsibilities:

- Develop and implement policies for service improvement
- Work with stakeholders to identify improvement opportunities
- Lead training and information sessions for staff
- Coordinate effective internal and external communications
- Investigate and resolve operational issues collaboratively Requirements:
- Post-secondary education with four years' experience
- Strong analytical and critical-thinking skills
- Experience with utilities or government environments preferred
- Competence in Microsoft Office and analytical tools
- Asset: Project Management Qualified certification Make a difference in policy support at Enbridge!

📌 Enbridge Policy and Procedures Advisor Role (Toronto)
🏢 Enbridge
📍 Toronto