Field Training Officer - Mount Sinai Hospital

Site Description: Sinai Health is a leading academic health science center and a trailblazer for integrated care across the health continuum.

Site: Mount Sinai Hospital & Hennick Bridgepoint Hospital

Hours: Continental Rotation (0700–1900/1900–0700)

Pay Rate: $25.68/hour

Category: Averaging Agreement (Overtime after 88 hours)

Internal Posting Date: September 22, 2026

Internal Closing Date: September 29, 2026

External Closing Date: October 6, 2026

Responsibilities:

- Lead and coordinate training for all new security staff at the assigned sites during their first 90-day probationary period
- Report directly to the CSM and the MSH Security Services Management
- Provide supervision of all contract security services staff during the training period until end of probationary period
- Ensure all guards complete required online training from Paladin and MSH & HBH prior to working independently
- Conduct formal evaluations of current staff during training — report findings to the CSM as required
- Ensure all security guards are licensed, uniformed, and have all required PPE and equipment
- Monitor performance of all staff through the probationary period and report to CSM
- Report all issues to the CSM and MSH Security Services Management
- Proactively identify training gaps and develop training materials to address them
- Work collaboratively with Team Leads and Shift Supervisors regarding performance limitations and guard development
- Debrief all major incidents and create training content to address any identified gaps
- Report all health and safety concerns to MSH Security Services management
- Serve the Mount Sinai & Hennick Bridgepoint Hospital community with excellent customer service skills
- Deliver scenario-based, in-person,



and virtual training consistent with Paladin and MSH/HBH standards
- Maintain all training records, certification matrices, and Power BI training dashboards
- Maintain confidentiality of all sensitive information at all times
- Support continuous improvement of training programs based on incident trends, audit findings, and KPI data

WHAT YOU BRING

- Valid Ontario Security Guard License & Standard First Aid & CPR C certification
- Immunization records for Mumps, Measles, Rubella, Varicella , Covid19, & two step TB skin test
- Must be able to be clean-shaven for N95 mask fit testing
- Minimum two (2) years of security experience with demonstrated training or mentorship experience
- Strong verbal and written English communication skills; ability to produce training materials and evaluations
- Experience with Power BI or equivalent training matrix/reporting tools considered a strong asset
- Legally authorized to work in Canada
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
- Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) Certification program prior to their onboarding Certification to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the certification with a 6-month commitment to the position/availability

WHY PALADIN

- Competitive salary and benefits package
- Free Uniforms
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Work today, get paid today—daily pay available
- Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

📌 Field Training Officer - Mount Sinai Hospital (Toronto)
🏢 Paladin Security
📍 Toronto