Full Time Concierge Guard - Canada Life

Site Description:

Canada Life is a corporate office environment providing financial and insurance services. The site requires a skilled front-desk presence, access control, and routine patrols to ensure a safe and secure workplace for staff and visitors. Strong communication skills and customer service are essential in this corporate setting.

Position: Concierge Security Guard

Site: Canada Life

Site Address: 255 Dufferin Ave, London, ON, N6A 4K1

Status: Full Time

Hours: Monday - Friday (8AM - 4PM)

Pay Rate: $22.52/hr

Posting Date: September 22nd, 2026

Internal Closing Date: September 29th, 2026

External Closing Date: October 31st, 2026

Overtime Method: Employment Standards Act (ESA)

Assignments include:

- Greet tenants, visitors, and clients with a friendly and professional demeanor.
- Monitor building access and enforce security protocols.
- Respond calmly and effectively as a valued part of the security team to disturbances or emergencies.
- Provide accurate directions and information, especially related to building services.
- Answer phones, emails, manage the visitor database, and assist with room bookings or appointments.
- Receive and distribute mail and packages securely.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks such as badge sign out, parking inquiries, procedural inquiries, interfacing with Executive Assistants for events.
- Liaise with emergency services and contractors when needed.
- Uphold a polished appearance and positive attitude at all times.




- Maintain proper deportment and posture while seated at post.
- Demonstrated punctuality and reliability, tact and diplomacy.
- Patrol assigned area on foot, as assigned, to ensure personal, building and equipment security.
- Watch for and report irregularities by completing investigations and incident reports, such as security breaches, facility and safety hazards and emergency situations; contact emergency responders, such as police, fire and/or ambulance personnel, as required.
- Sustain effective relationships with key stakeholders and provide specialized security services by enforcing rules and regulations when required.
- Communicates any concerns/issues with Site Manager.
- Personal cell phone use while on duty is strictly prohibited.

Requirements:

- Valid Ontario Security Guard License.
- Valid First Aid & CPR level C certificate
- Proficient in English, both oral and written
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a customer-first mindset.
- Ability to remain calm and professional under pressure.
- Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, Teams).
- Previous experience in concierge, hospitality, or customer service roles preferred.
- Authorized to legally work in Canada

Why choose Paladin?

- Opportunities for training and professional development
- Competitive salary and benefits package
- Work today, get paid today – daily pay available
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Additional perks<

📌 Full Time Concierge Guard - Canada Life (London)
🏢 Paladin Security
📍 London