Full-Time Service Appointment Coordinator Role (Edmonton)

Full-Time Service Appointment Coordinator Role (Edmonton)

24 Sep
|
The Jim Pattison Auto Group
|
Edmonton

24 Sep

The Jim Pattison Auto Group

Edmonton

Join the Jim Pattison Auto Group as a Service Appointment Coordinator at Audi Edmonton North, focusing on appointment scheduling and customer interactions. This role is vital for enhancing service quality in a full time capacity. Supporting the Service Department, you will manage the service appointment process and customer communications efficiently.

Your responsibilities include ensuring that client experiences are top-notch from the initial contact to vehicle delivery. This permanent position operates Monday to Friday, 9:00 a.m. to 6:00 p.m. Key Responsibilities:

- Schedule service appointments accurately across channels
- Welcome customers and gather necessary vehicle information
- Coordinate with Service Advisors for optimal scheduling
- Provide appointment reminders and service updates to customers
- Maintain customer records within the dealership system Requirements:
- Experience in administrative or customer-focused roles preferred
- Knowledge of scheduling software is beneficial
- Strong communication and organizational competencies
- Detail-oriented and calm under pressure
- BC Driver’s License is necessary for this role Support Jim Pattison Auto Group in delivering outstanding automotive service experiences.

📌 Full-Time Service Appointment Coordinator Role (Edmonton)
🏢 The Jim Pattison Auto Group
📍 Edmonton

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