Elevate your career at the Red Deer Resort & Casino as a Guest Services Associate, where you'll provide top-notch assistance and support to all guests. This on-site position emphasizes exceptional customer service in a busy environment. As a Guest Services Associate under the Front Office Manager, your main goal is to ensure guests receive outstanding service from check-in to check-out.

You'll manage reservations, address inquiries, and assist with transportation needs while maintaining professional standards at all times. Your proactive approach will encourage guest satisfaction. Key Responsibilities:

- Assist guests with check-in and check-out processes
- Address inquiries and service requests with promptness




- Handle reservations including group bookings efficiently
- Monitor and report any security concerns
- Maintain accurate cash and transaction records Requirements:
- One year of hotel front desk experience preferred
- Experience with Opera Property Management System is an asset
- Strong analytical and conflict resolution skills
- Degree or diploma related to the field preferred
- Availability for adaptable shifts, particularly Sundays Deliver exceptional service and contribute to memorable guest experiences at Red Deer Resort & Casino.

📌 Guest Services Associate - On-Site Role (Red Deer)
🏢 Red Deer Resort u0026 Casino
📍 Red Deer