Join Absolute Security as an IT Support Analyst in Vancouver.

Experience a hands-on role providing exceptional IT support in a team-oriented, hybrid environment. You will be an essential team member, reporting to the IT Helpdesk Manager while assisting global employees. With 2–5 years of experience, you will tackle various technical issues across multiple operating systems like macOS and Windows.

Your responsibilities include managing ticket queues, ensuring clear documentation, and maintaining IT inventory. Key Responsibilities:

- Provide comprehensive IT support to worldwide employees
- Manage support tickets while achieving SLAs
- Setup and configure laptops and other devices
- Update and organize IT documentation and inventory
- Participate in projects and cover after-hours support Requirements:
- 2–5 years in an IT support capacity
- Solid knowledge of operating systems and Microsoft Office
- Familiar with ticketing systems and administration tasks
- Excellent organizational and customer service skills
- Familiarity with automation tools (intended) Bring your technical skills to Absolute Security in Vancouver, enhancing cybersecurity for global users.

📌 Hybrid Role: IT Support Analyst at Absolute (Vancouver)
🏢 Absolute Security
📍 Vancouver