Elevate your career as a Customer Service Representative at TEKsystems, where you'll assist clients with investment queries. This onsite contract position in Toronto includes a comprehensive training schedule. In this role, you will be pivotal for customers reaching out to a top-tier bank for wealth management and investments.

Your primary responsibilities will entail addressing inquiries and ensuring top-tier customer satisfaction through effective communication. This contract-to-hire opportunity allows you to leverage your financial services experience in a energetic contact centre environment. Key Responsibilities:

- Resolve customer inquiries received by telephone and email
- Use judgment to manage complex customer requests




- Support contact centre efficiency by following policies
- Identify cross-selling opportunities with a customer-focus
- Foster a positive team culture through active participation Requirements:
- 2-4 years of customer service experience in finance
- Strong written and verbal English communication skills
- Experience handling inquiries via email or chat
- Familiarity with RRSPs and investment inquiries
- Eligible to work in Canada until 2027 Join TEKsystems and contribute to enhancing customer service quality in Toronto's finance sector.

📌 Investments-Focused Customer Service Representative (Toronto)
🏢 TEKsystems
📍 Toronto