Who you are

- 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers

- Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers

- Comfortable navigating cross-team data dependencies — able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes

- Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers

- Track record of expanding a product's audience — from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions

- Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution

- Able to inspire and rally a team around a clear vision, strategy, and roadmap — and connect day-to-day work to specific KPIs and business goals

- Strong relationship-builder who can work credibly across all levels, from ICs to executives

- Strong pattern recognition — knows how to apply proven solutions to recent contexts without over-engineering

What the job involves

- We are seeking a Lead Product Manager to oversee our Reporting capabilities and how we surface ROI to customers via the MaintainX platform, sitting within the Core division

- This role will own an exciting portfolio of products at various stages of maturity,



including our in-app Reporting platform and more nascent, AI-powered features that democratize how our customers glean insight from MaintainX through NLI

- This role will also own the ROI narrative within our products, helping customers (and our GTM teams) quantify the impact of MaintainX within their operations
- To be successful in this role, a candidate will need to be able to balance delivering insight through simplicity for our Mid-Market customers and bringing enough power to our data products to satisfy our most demanding Enterprise customers

- If this sounds like you, let’s talk!

- Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX

- Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders

- Own the ROI narrative within our products, partnering with pre- and post-sales teams to understand how measuring customer progress against North Star metrics supports our GTM motion, and building products that support that story

- Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales team’s ability to close up-market accounts

- Partner with the sales team to directly help close large deals

- Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics

Benefits

- Flexible time off
- Competitive salary and equity opportunities

- Training and development investments

- Comprehensive healthcare coverage

📌 Lead Product Manager (Toronto)
🏢 MaintainX
📍 Toronto