Lead customer-centric programs at Holt Renfrew as the Manager of Customer Experience Programs. In this role, you'll oversee creative activations that enhance brand engagement. As a key player in product experiences, you will work closely with cross-functional teams to ensure the effective execution of visual activations.

This role includes managing resources, project timelines, and vendor relationships, while continuously improving workflows and processes to support successful program implementation. Key Responsibilities:

- Design and implement impactful product experiences
- Ensure programs are delivered on time and within budget
- Foster strong partnerships across multiple departments
- Monitor and evaluate performance metrics for program success
- Lead team discussions to drive improvement Requirements:
- Bachelor's degree in Business or a related field
- 5+ years of experience in experiential marketing
- 2-3 years in a leadership role
- Outstanding project management skill set
- Ability to navigate complex business challenges Enhance customer experiences and operational success as Holt Renfrew's next Manager of Customer Experience Programs.

📌 Manager, Customer Experience Programs at Holt Renfrew (Toronto)
🏢 Holt Renfrew
📍 Toronto