Lisa Wellness is looking for a professional, reliable, and experienced Medical Clinic Receptionist to join our team in Oakville.

We are looking for someone who is confident communicating with clients, highly organized, and comfortable managing a busy clinic environment.

Key Responsibilities

- Greet clients and provide professional front-desk service
- Answer phone calls, emails, and client inquiries
- Schedule, reschedule, and manage appointments using Jane App
- Manage multiple practitioners' schedules and treatment rooms
- Process payments and issue receipts
- Assist with insurance and direct billing inquiries
- Handle appointment confirmations, cancellations, and no-shows
- Maintain accurate client information and clinic records
- Communicate schedule changes and client needs with practitioners
- Support general clinic administration and daily operations
- Maintain a clean and organized reception area

Requirements
- Fluent English communication skills are required
- Previous medical clinic / healthcare clinic front desk experience is required
- Previous experience using Jane App is strongly preferred
- Strong customer service and interpersonal skills
- Excellent organization and attention to detail
- Comfortable multitasking in a busy environment
- Able to work independently and handle front-desk responsibilities confidently
- Comfortable with computers, online booking systems, email, POS systems, and basic administrative tasks
- Reliable, punctual, professional, and responsible





Preferred Experience Preference will be given to candidates with previous experience in:
- Registered Massage Therapy (RMT) clinics
- Physiotherapy clinics
- Chiropractic clinics
- Acupuncture or rehabilitation clinics
- Other medical or allied healthcare clinics
- Jane App
- Insurance direct billing and extended health benefits
- TELUS Health or similar insurance billing platforms

Experience working at an RMT or multidisciplinary wellness clinic is a robust asset. What We Are Looking For The ideal candidate is someone who:

- Can communicate clearly and professionally with clients
- Learns quickly and follows clinic procedures
- Can manage several practitioners and appointments at the same time
- Stays calm and organized during busy periods
- Takes initiative and can work independently
- Understands the importance of client service, confidentiality, and professionalism in a healthcare setting

Pay: $19.00-$22.00 per hour

Benefits

- On-site parking

Application question(s):
- Do you have previous experience working as a receptionist or front desk staff in a healthcare, medical, massage therapy, physiotherapy, chiropractic, or wellness clinic?
- Do you have previous front desk experience in an RMT, physiotherapy, chiropractic, acupuncture, rehabilitation, or other medical/wellness clinic?
- Do you have experience with insurance direct billing or platforms such as TELUS Health?

Experience:
- Jane App : 1 year (required)
- Clinic Reception: 1 year (preferred)

Work Location: In person

📌 Medical Clinic Receptionist – Jane App Experience Required (Oakville)
🏢 Lisa Wellness
📍 Oakville