Working Title: Medical Regulations Analyst-Investigator

Job Class: Investigator

Agency: Medical Practice Board

- Job ID: 97164
- Location: St. Paul
- Telework Eligible: Yes/hybrid possible
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 09/23/2026
- Closing Date: 10/05/2026
- Hiring Agency/Seniority Unit: Medical Practice Board / Medical Practice Bd-MAPE
- Division/Unit: Complaint Review
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $26.89 - $36.59 / hourly; $56,146 - $76,399 / annually
- Job Class Option: Medical Practices
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Minnesota Board of Medical Practice (BMP) protects the public's health and safety by assuring that the people who practice medicine or as an allied health professional are competent, ethical practitioners with the necessary knowledge and skills appropriate to their title and role. The Board regulates over 40,000 health care providers and annually issues over 3,500 new credentials and investigates over 1,100 complaints. The BMP enforces statutes and rules for the regulation of people who practice medicine or as an allied health professional including acupuncturists, athletic trainers, genetic counselors, naturopathic doctors, physical assistants, respiratory therapists, and traditional midwives.

The BMP has oversight and jurisdiction for licensed healthcare providers under Minnesota Statutes Chapters 13, 147, 147(A-F), 148.7801-7815, and 214.

Responsibilities

This position offers an opportunity to use your expertise working with a team of professionals to further the work of the Minnesota Board of Medical Practice. Specific responsibilities for this position include, but are not limited to:

- Investigate complaints in a thorough, timely, comprehensive and confidential manner.
- Write clear and concise memoranda, summarizing findings, identifying issues and making appropriate recommendations for disposition of complaint files.
- Actively participate in Complaint Review Committee meetings and coordinate with Board consultants.
- Maintain clear and well-organized complaint files, in both electronic and paper formats.
- Answer questions from the public, complainants, and regulated individuals regarding the Board’s jurisdiction and make referrals when appropriate.
- Maintain complaint file data as classified by state law.

This position may be eligible for a hybrid telework arrangement after orientation and training are completed. With a telework agreement, onsite attendance will be required for team members or as requested by management to meet business needs. Completion of a telework agreement will be required.



Please review the Telework Policy for details. Minimum Qualifications To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

- One year of experience performing investigations, licensing compliance, complaint review, administration/quality assurance of licenses, legal analysis, or closely related experience in the licensing or regulatory field.
- Strong communication skills sufficient to compose correspondence with accurate spelling, grammar and punctuation; and to communicate effectively with co-workers, regulated professionals, legal counsel, and the public.
- Ability to present ideas persuasively and establish trusted professional working relationships.
- Analytical skills to identify and address licensing and regulatory issues effectively and inclusively.
- Experience working with Microsoft Office Suite (Outlook, Word, OneNote, and Excel).
- Ability to successfully interact with diverse audiences including under stressful and time sensitive situations.

Preferred Qualifications

- Bachelor's degree in health services administration, hospital administration, public health, criminal justice, pre-med, pre-law, or a related field.
- Experience with or knowledge of law and processes governing the licensing and regulation of health care professionals.
- Ability to quickly gain knowledge of agency specific technology, processes and relationships with several external partners.
- Ability to work independently and in groups.

Additional Requirements Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring processes.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at (phone hidden) or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Bryan Shirley at [email protected]. If you have questions about the selection process, contact Nella Austin at [email protected] or (phone hidden).

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at [email protected].

Working together to improve the state we love.

What do Minnesota's State employees have in common?

- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth

Benefits As an employee,



you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children

- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help You Reach Your Career Goals

- Training, classes, and career development
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at (phone hidden) or email [email protected] and let us know the support you need.

📌 Medical Regulations Analyst-Investigator (Saint-Paul Parish)
🏢 Minnesota Direct Care and Treatment
📍 Saint-Paul Parish