Microsoft 365 & Copilot Specialist (10+ years) to support business-user adoption using Microsoft 365 Copilot Premium and Power Platform

Our mining client is seeking a Microsoft 365 & Copilot Specialist (10+ years) to support business-user adoption using Microsoft 365 Copilot Premium and Power Platform

Join a large-scale digital workplace initiative focused on enabling responsible adoption of Microsoft 365 Copilot and agent capabilities across enterprise teams. This role supports training, user enablement, feedback collection, and practical guidance for Copilot Chat, Microsoft 365 apps, and Power Platform technologies. The position works closely with business users and internal partners to improve adoption, support workflows, and user readiness for AI-enabled tools.

Must Haves

- Experience supporting Microsoft 365 Copilot Premium, Copilot Chat, and Copilot experiences across Microsoft 365 applications
- Hands-on work with Power Platform, including Power Apps, Power Automate, Dataverse, and Copilot Studio agents
- Background in enterprise AI adoption, responsible AI, Microsoft 365 governance, or digital workplace transformation
- Experience creating enablement content including guides, presentations, newsletters, videos, or learning pathways
- Microsoft certifications related to Microsoft 365, Copilot, Copilot Studio, Power Platform, adoption, change management, or security/compliance

Nice to Have

- Familiarity with Agent Builder, SharePoint agents, and Copilot Studio agents
- Experience with business-user adoption, organizational transitions, or technology support

Responsibilities

- Provide functional support and training for Copilot Chat and Copilot experiences across Microsoft 365 applications
- Triage issues related to access, licensing, permissions, agent discovery,



content quality, and support routing
- Support champion networks, community sessions, and targeted enablement activities for Copilot adoption
- Capture user feedback, adoption barriers, support themes, and value opportunities
- Guide business users and agent owners through use case definition, testing, publishing readiness, and post-launch support expectations
- Build job aids, FAQs, Teams posts, newsletters, training materials, and success stories
- Partner with Service Desk, Security, Privacy, Legal, Data Governance, Communications, and business collaborators on mentorship and blocking issues

Our mining client is seeking a Microsoft 365 & Copilot Specialist (10+ years) to support business-user adoption using Microsoft 365 Copilot Premium and Power Platform

Join a large-scale digital workplace initiative focused on enabling responsible adoption of Microsoft 365 Copilot and agent capabilities across enterprise teams. This role supports training, user enablement, feedback collection, and practical guidance for Copilot Chat, Microsoft 365 apps, and Power Platform technologies. The position works closely with business users and internal partners to improve adoption, support workflows, and user readiness for AI-enabled tools.

12 month contract, Vancouver, Hybrid 3 days per week, Working Hours:37.5 hrs/week PST

Must Haves

- Experience supporting Microsoft 365 Copilot Premium,



Copilot Chat, and Copilot experiences across Microsoft 365 applications
- Hands-on work with Power Platform, including Power Apps, Power Automate, Dataverse, and Copilot Studio agents
- Background in enterprise AI adoption, responsible AI, Microsoft 365 governance, or digital workplace transformation
- Experience creating enablement content including guides, presentations, newsletters, videos, or learning pathways
- Microsoft certifications related to Microsoft 365, Copilot, Copilot Studio, Power Platform, adoption, change management, or security/compliance

Nice to Have

- Familiarity with Agent Builder, SharePoint agents, and Copilot Studio agents
- Experience with business-user adoption, organizational transitions, or technology support
- Spanish language proficiency

Responsibilities

- Provide functional support and training for Copilot Chat and Copilot experiences across Microsoft 365 applications
- Triage issues related to access, licensing, permissions, agent discovery, content quality, and support routing
- Support champion networks, community sessions, and targeted enablement activities for Copilot adoption
- Capture user feedback, adoption barriers, support themes, and value opportunities
- Guide business users and agent owners through use case definition, testing, publishing readiness, and post-launch support expectations
- Build job aids, FAQs, Teams posts, newsletters, training materials, and success stories
- Partner with Service Desk, Security, Privacy, Legal, Data Governance, Communications, and business collaborators on mentorship and blocking issues

Disclaimer:

AI may be used in evaluating candidates.

This posting is for an existing vacancy.

📌 Microsoft 365 & Copilot Specialist (10+ years) to support business-user adoption using Microsoft 365 Copilot Premium and Power Platform (Vancouver)
🏢 S.i. Systems
📍 Vancouver