Job Title: Administrative & Operations Manager

Location: Evolve Dance Centre – Kitchener, ON

Position Type: Part-Time (25-30 hours per week)

Start Date: As soon as possible

ABOUT EVOLVE DANCE CENTRE

Evolve Dance Centre is a well-established recreational and competitive dance studio serving families across the Kitchener-Waterloo region. We are known for our professionalism, exceptional organization, and outstanding communication with the families we serve. Our environment is quick-paced, detail-driven, and people-focused, and we are intentional about building a team that can operate independently, professionally, and with care.

We are currently seeking a highly capable Administrative & Operations Manager to step into a key operational role within our studio.

This position is best suited for someone who enjoys responsibility, systems, and organization, and who takes pride in keeping things running smoothly behind the scenes. If you're someone who notices the little details, enjoys solving problems, communicates confidently, and thrives in a busy environment where no two days are exactly the same, we'd love to hear from you.

WORKING HOURS

This position is approximately 25-30 hours per week.

Monday - Thursday 2:00PM - 9:00PM. Option for remote work on Fridays with gained experience in the role.

Additional hours may be required during peak periods including the start of the season, recital, competitions, and special events.

WORK LOCATION

This is an in-person position based at Evolve Dance Centre in Kitchener, Ontario.

Applicants must be able to reliably commute to the studio or plan to relocate prior to their start date.

POSITION OVERVIEW

This is not a casual front-desk position.





The Administrative & Operational Manager is responsible for overseeing the day-to-day administrative and operational functions of Evolve Dance Centre while supporting the efficient operation of the studio.

This role serves as a key point of coordination between the Co-Directors, administrative staff, faculty, families, vendors, and other stakeholders.

The Administrative & Operational Manager is expected to take ownership of the studio's day-to-day administrative operations by identifying operational needs, implementing solutions, maintaining effective systems, and ensuring studio operations are carried out accurately, professionally, and efficiently.

We're looking for someone who is proactive, solutions-focused, and takes ownership of their work. The ideal candidate anticipates needs, communicates clearly, and enjoys creating systems that help a busy organization run efficiently.

This role requires someone who is comfortable making decisions, managing multiple priorities, handling confidential information with discretion, and maintaining professionalism in every interaction.

TRAINING & TRANSITION

Training will begin immediately with hands-on onboarding alongside our current administrator. Responsibilities will gradually transition, with the full schedule beginning within the first few weeks after hiring.

Our onboarding process is intentionally designed to provide the support and training needed for long-term success in the role.

KEY RESPONSIBILITIES

- Act as the primary point of contact for parent and student inquiries by email, phone, and in person.
- Manage studio administrative platforms including Jackrabbit, Google Workspace, email systems,



and internal databases.
- Maintain accurate student records, registrations, billing information, and account notes.
- Monitor inventory and coordinate ordering of office and studio supplies.
- Assist with studio projects and operational improvements as needed.

QUALIFICATIONS

- Previous experience in an administrative, office management, operations, or customer service role is required.
- Exceptional organizational skills with the ability to manage multiple competing priorities while maintaining a high level of accuracy.
- Excellent written and verbal English communication skills.
- Strong attention to detail and excellent problem-solving abilities.
- Proficiency with Google Workspace, email platforms, CRM software, or scheduling systems. Experience with Jackrabbit is considered a strong asset.
- Comfort working in a child- and parent-focused environment.
- Previous experience in a dance studio, recreation, education, or similar service-based environment is considered an asset but is not required.
- Post-secondary education in Business Administration, Office Administration, Communications, or a related field is considered an asset.

COMPENSATION

Competitive hourly compensation of $25.00–$29.00 per hour, based on experience and qualifications.

Performance-based growth opportunities and seasonal bonuses may be available. This position is currently offered as an hourly employee position but can be offered as an independent contractor role if preferred.

LANGUAGE

Fluent written and spoken English is a must.

Job Type: Part-time

Pay: $25.00-$29.00 per hour

Ability to commute/relocate

- Kitchener, ON N2M 2C9: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (required)

Language:
- English (required)

Work Location: In person

📌 Office Administrative Manager/Receptionist (Kitchener)
🏢 Evolve Dance Centre
📍 Kitchener