Job Posting: Office Coordinator / Front Desk (On-site)Company: Charlotte CPR & First Aid Training Academy

Location: 286 Sanford Avenue North, Hamilton, ON L8L 6A1

Job Type: Full time, Permanent

Work Structure: 100% On-site

Job Overview

Charlotte CPR & First Aid Training Academy is seeking a highly organized, welcoming, and dependable Office Coordinator / Front Desk Specialist to join our team in Hamilton, ON. As the first point of contact for our students and corporate clients, you will play a vital role in ensuring smooth day-to-day academy operations, managing class schedules, and providing exceptional customer service.

Key Responsibilities

- Front Desk & Customer Support: Greet arriving students and instructors; answer phone calls and respond to email inquiries regarding CPR/First Aid course schedules, pricing, and certifications.
- Office Administration: Maintain clean and organized reception and training areas; monitor and order office and medical training supplies (manikins, lung bags, bandages, etc.).
- Scheduling & Registration: Manage the class registration system, process student payments, and issue course completion certificates or digital badges following strict regulatory guidelines.
- Logistics Support:



Assist instructors with classroom setup prior to training sessions and ensure all required training documentation is filed accurately.

Requirements & Qualifications

- Experience: 1–2 years of experience in a front desk, receptionist, office administration, or customer service coordinator role.
- Location: Ability to reliably commute to 286 Sanford Avenue North, Hamilton, ON daily.
- Tech Savvy: Proficient in Microsoft Office (Word, Excel) or Google Workspace (Docs, Sheets), and comfortable learning proprietary scheduling/billing software.
- Communication: Strong verbal and written communication skills in English; excellent interpersonal skills and a calm, professional demeanor.
- Skills: Strong multi-tasking abilities, sharp attention to detail, and a proactive approach to problem-solving.
- Asset: Previous experience working in a medical, educational, or training center environment is an asset but not mandatory.

Compensation & Hours

- Salary Range: CA$ 21.40 – CA$ 26.50 per hour (Based on experience)
- Expected Hours: Fixed at 40 hours per week

Benefits

- On-site parking
- Dental care
- Casual dress code

Pay: $21.40-$26.50 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Dental care
- On-site parking

Work Location: In person

📌 Office Coordinator / Front Desk (Canada)
🏢 Charlotte CPR u0026 First Aid Training Academy
📍 Canada