We are seeking a dynamic, organized, and customer-focused Office Assistant to join our busy autobody shop team. This position plays an important role in keeping our daily operations running smoothly while providing excellent service to our customers, insurance partners, dealers, and internal team.

The ideal candidate is energetic, detail-oriented, dependable, and comfortable multitasking in a fast-paced environment. If you enjoy helping people, staying organized, and working as part of a collaborative team, we would love to hear from you.

Key Responsibilities

- Greet customers warmly and professionally at the front desk.
- Perform accurate data entry and maintain customer, vehicle, appointment, invoice, and payment records.
- Use Microsoft Office and Google Workspace for daily administrative tasks.
- Assist customers with billing, insurance, appointment, and repair-related inquiries.
- Follow up with insurance companies regarding claims, supplements, approvals, and payments.
- Assist with invoicing, payment tracking, account reconciliation, and other bookkeeping activities.
- Order automotive parts from dealers and coordinate with suppliers and business partners.
- Help identify and verify automotive parts as needed.




- Support the shop team with day-to-day administrative tasks to ensure effective office operations.
- Perform other administrative duties as needed to support the team.

Qualifications & Requirements
- Previous automotive industry or autobody shop experience is required.
- Working knowledge of the Mitchell System is required.
- Ability to understand and identify automotive parts.
- Experience ordering parts from dealers and communicating with suppliers, partners, and insurance companies.
- Previous office, clerical, administrative, or customer service experience preferred.
- Proficiency with Microsoft Word, Excel, Google Workspace, Gmail, and Google Docs.
- Strong organizational skills and excellent attention to detail.
- Strong proofreading and written communication skills.
- Ability to prioritize tasks and multitask effectively in a fast-paced environment.
- Fluency in both English and Mandarin is required.
- Reliable, responsible, and able to work effectively as part of a team.

Pay: From $20.00 per hour Expected hours: 40.0 per week

Work Location: In person

📌 Office Assistant- Autobody shop (Thornhill)
🏢 Valleyside Auto Collision Centre
📍 Thornhill