Operations & Customer Experience Coordinator

We’re hiring an Operations & Customer Experience Coordinator to join our team starting October 2026.

This is a hands-on role supporting our day-to-day operations, customers, drivers and tourism partners. We’re looking for someone reliable, organized and personable who enjoys a varied role and can jump in wherever needed.

Work-life balance is important to us. This position offers approximately 20–40 hours per week, with a consistent schedule established with the successful candidate based on both operational needs and their availability.

We’re currently considering a variety of scheduling options, including weekday, evening and/or weekend shifts, so there may be flexibility for the right person. Students and others with varied availability are welcome to apply.

What you’ll be doing

- Assisting with day-to-day operations to keep things running smoothly
- Coordinating and communicating with drivers and team members
- Helping customers with basic questions and support by phone and email
- Monitoring schedules and making small adjustments as needed
- Handling light administrative tasks including tracking, checklists and basic reporting
- Creating and posting content through social channels and community events
- Making occasional in-person visits to hotel and activity partners to support marketing and maintain relationships
- Jumping in wherever needed — this is a hands-on, team-first role

What we’re looking for




- Reliable and dependable, with a strong attendance record
- Friendly, approachable and comfortable working with customers and team members
- Organized and able to manage multiple tasks
- Comfortable taking initiative and solving small problems independently
- Knowledge of the Squamish and Sea to Sky area and local tourism offerings is an asset
- Willing and able to obtain a Class 4 driver's licence for occasional driving shifts

The details
- $22–$27 per hour, based on experience
- Approximately 20–40 hours per week
- Shifts may be weekday, evening and/or weekend, depending on the final schedule
- Up to 10 hours per day
- Hybrid work-from-home and Squamish-based office position
- Consistent, predictable shifts once established
- A versatile role that can work well for someone who enjoys having time to travel, adventure in the Sea to Sky, or simply enjoy their time off

If you're looking for a role with variety, responsibility and a schedule that can provide a good balance between work and life, we'd love to hear from you.

Pay: $22.00-$27.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits

- Work from home

Application question(s):
- Do you live in Squamish? If not, where do you live? This job is a hybrid work-from-home position which requires you to attend in-person meetings so a local candidate is preferred.

Work Location: Hybrid remote in Squamish, BC

📌 Operations & Customer Experience Coordinator (Squamish)
🏢 Squamish Connector
📍 Squamish