Now Hiring: Optometric Assistant

Practice Name: Medview Optometry

Location: Ottawa, ON

Position Type: Full-Time / 35hrs/week

Bilingual: French and English

Friday afternoons off!

About Medview Optometry

At Medview Optometry, we believe that clear vision and exceptional patient care go hand in hand. Located in the heart of Ottawa, our practice combines modern technology, comprehensive eye care, and a warm, community-focused setting. We pride ourselves on creating a seamless, welcoming experience for every patient who walks through our doors—and our staff is at the very core of that mission.

If you are a people-first individual with great attention to detail and a passion for healthcare, we’d love to welcome you to our growing team!

The Role

As an Optometric Assistant, you will be the face and engine of our clinic. This dual-focused role blends friendly front-desk administration with hands-on clinical support. You’ll be managing patient flow, operating specialized optical technology, and ensuring every patient feels supported throughout their visit.

Key Responsibilities

1. Patient Care & Clinical Support

- Pre-testing Patients: Conduct diagnostic tests using specialized clinical equipment prior to the doctor’s exam.
- Patient Intake: Gather accurate patient histories, primary concerns, and preliminary measurements.
- Patient Guidance:



Guide patients smoothly between the waiting room, pre-testing suite, and examination rooms.

2. Reception & Administrative Operations

- Patient Experience: Warmly greet patients upon arrival, check them in, and handle the check-out process.
- Scheduling: Book, reschedule, and confirm eye examinations via phone and electronic management software.
- Communication: Answer incoming calls, respond to general inquiries, and manage clinic correspondences.
- Administrative Upkeep: Maintain accurate patient records, handle payments, monitor inbound and outbound faxes, and keep the front-of-house operating smoothly.

What We’re Looking For

- People Skills: Excellent interpersonal and communication skills with a welcoming, patient-centered attitude.
- Tech-Savvy: Comfortable operating modern diagnostic machinery and digital scheduling software.
- Organization: Strong multitasking abilities, attention to detail, and poise during busy clinic hours.
- Experience: Prior experience in an optometry, ophthalmology, or medical office setting is a strong asset, but we are happy to train the right candidate with a strong customer service background!
- Bilingual in French and English is necessary

Pay: $20.00-$22.00 per hour

Expected hours: 35.0 per week

Work Location: In person

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🏢 Medview Optometry
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