Become a key player in customer service as a Parts Retail Specialist at Sherwood Park Volkswagen in Sherwood Park, Alberta. This full-time role is about sourcing and selling parts efficiently. As a Front Counter Parts Advisor, you will engage with customers and technicians alike, ensuring their parts needs are met with accuracy and care.

You will contribute to the dealership’s operations by managing inventory efficiently and maintaining a welcoming workspace. Your ability to provide explicit communication will enhance the customer experience and support timely order fulfillment. Expect a role that is both rewarding and collaborative.

Key Responsibilities:

- Research parts and assist with customer orders
- Sell parts and manage service work orders




- Address special orders and customer requests
- Update customers on part delivery status
- Maintain a clean workspace and adhere to safety standards Requirements:
- Experience in an automotive dealership is beneficial
- Completion of a relevant post-secondary program is an asset
- High proficiency in MS Office and CDK is preferred
- Strong negotiation and problem-solving skills
- Must hold a valid Ontario driver’s license Leverage your sales expertise and customer service skills as part of the Sherwood Park Volkswagen family.

📌 Parts Retail Specialist at Sherwood Park Volkswagen
🏢 Sherwood Park
📍 Sherwood Park