Join Sailor Health as a Patient Care Receptionist with a remote setup in California. You'll play a crucial role in patient engagement by providing a warm and clear communication experience. As a full-time Receptionist, you will be the key contact for patients reaching out through calls, emails, or SMS.

Your main responsibility will be to triage these communications efficiently while ensuring they feel supported. A genuine interest in mental health and robust organizational skills will help you excel in this role. Key Responsibilities:

- Receive and respond to patient communications effectively
- Route all inquiries to the appropriate personnel
- Utilize clinical knowledge to assist patients in real-time
- Keep track of multiple communication threads smoothly
- Implement workflows that enhance patient experience Requirements:
- Excellent empathetic communication abilities
- Able to thrive under high pressure
- Strong organizational skills and meticulous attention
- Comfortable using various tech tools
- Background in customer service or a related field preferred Contribute to the compassionate mission of Sailor Health by enhancing access to mental health care for older adults.

📌 Patient Care Receptionist at Sailor Health (Canada)
🏢 Sailor Health
📍 Canada