HVAC REGIONAL MANAGER – BRITISH COLUMBIA

Location: British Columbia

Employment Type: Full-Time

Industry: HVAC / Mechanical Services

Reports To: Senior Management

About the Role

We are seeking an experienced and results-oriented Regional Manager to lead and grow our operations throughout British Columbia.

This is a hands-on leadership position responsible for overseeing regional sales, service operations, customer relationships, outside sales representatives, technicians, and overall financial performance.

While HVAC or mechanical industry experience is highly valuable and preferred, it is not an absolute requirement. We are also interested in strong leaders with experience managing sales teams, service-based businesses, operations, customer accounts, and P&L; who have the ability and willingness to learn the technical aspects of the HVAC industry.

The successful candidate will be a strong people leader with a proven ability to build customer relationships, develop teams, manage operations, and drive profitable growth.

Key Responsibilities Regional Leadership & Operations:

- Oversee day-to-day sales, service, and operational activities throughout British Columbia.
- Develop and execute regional business strategies to achieve revenue, profitability, and growth objectives.
- Establish and maintain operational standards, processes, and performance expectations.
- Monitor regional performance and identify opportunities for improvement and growth.
- Work closely with senior management to establish budgets, forecasts, business plans, and strategic objectives.
- Ensure company policies, procedures, safety standards, and industry requirements are consistently followed.

Account Management & Customer Relationships
- Develop and maintain strong relationships with key customers and strategic accounts.
- Act as a senior point of contact for major customers.
- Identify opportunities to expand existing accounts and develop new business.
- Participate in customer meetings, contract negotiations, business reviews, and strategic planning.
- Ensure customer concerns are addressed quickly and professionally.
- Build long-term customer partnerships that support retention and regional growth.

Outside Sales Leadership
- Lead, manage, coach, and develop the outside sales team across BC.
- Establish sales targets, KPIs, and performance expectations.
- Monitor sales pipelines, quoting activity, margins, customer development, and overall sales performance.
- Assist sales representatives with major opportunities, negotiations, and strategic accounts.
- Develop strategies to increase market share and expand the company's customer base.




- Ensure sales activities align with company profitability objectives.

Service & Technician Management
- Oversee service personnel and field technicians throughout the region.
- Ensure technicians have the resources, training, equipment, and support required to perform effectively.
- Monitor productivity, utilization, customer satisfaction, service response times, and other key performance indicators.
- Support recruitment, onboarding, training, development, and retention of qualified technicians.
- Promote a strong culture of safety, professionalism, accountability, and customer service.
- Work with service leadership to improve scheduling, dispatch, workflow, and field efficiency.

Financial & P&L; Management
- Take ownership of the region's Profit & Loss (P&L;) performance.
- Monitor revenue, gross margin, operating expenses, labour costs, and profitability.
- Prepare and manage annual budgets and ongoing financial forecasts.
- Review financial results and implement corrective actions where required.
- Identify opportunities to improve margins, productivity, utilization, and operating efficiency.
- Ensure projects, service work, and sales activities are priced appropriately and remain financially viable.

Team Leadership & Development
- Recruit, lead, motivate, and retain high-performing employees.
- Establish clear goals, responsibilities, and performance expectations.
- Conduct regular performance reviews and provide ongoing coaching and feedback.
- Develop future leaders within the sales, service, and operations teams.
- Foster a collaborative, accountable, and professional workplace culture.
- Address performance issues promptly and fairly.

What We're Looking For We are looking for a robust business leader first. Industry-specific HVAC experience is an asset, but we are open to candidates who have demonstrated success in other industries with similar operational, sales, and management responsibilities.

Preferred Qualifications

- Experience in HVAC, mechanical, construction, building services, facilities management, or another service-based industry is highly valued.
- 5+ years of progressive management or leadership experience.
- Proven experience managing sales, service, operations, or multi-disciplinary teams.




- Experience managing budgets and P&L; responsibility.
- Proven ability to develop customer relationships and grow accounts.
- Strong business development and sales leadership skills.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Ability to analyze financial and operational data and turn it into actionable business decisions.
- Experience hiring, coaching, developing, and retaining employees.
- Ability to travel throughout British Columbia as required.
- Valid driver's license and acceptable driving record.

The Right Person May Come From:
- HVAC / Mechanical
- Construction
- Industrial Services
- Equipment Sales & Service
- Facilities Management
- Building Services
- Electrical
- Plumbing
- Automotive / Fleet Services
- Other B2B Sales & Service Organizations

Most importantly, we're looking for someone who knows how to lead people, manage a business, build customer relationships, drive sales, and take ownership of financial results. Technical HVAC knowledge can be developed for the right candidate.

Key Performance Areas

Success in this role will be measured through:

- Regional revenue growth
- Gross margin and profitability
- P&L; performance
- Customer retention and satisfaction
- New account development
- Outside sales performance
- Technician productivity and utilization
- Service performance
- Employee retention and development
- Safety performance
- Operational efficiency

What We Offer
- Competitive salary based on experience
- Performance-based bonus/incentive opportunities
- Company vehicle or vehicle allowance
- Comprehensive benefits package
- Paid vacation and time off
- Opportunities for professional growth and advancement
- The prospect to play a key leadership role in growing a successful organization across British Columbia

The Opportunity This is an excellent opportunity for an experienced sales, service, or operations leader who wants to take ownership of a regional business and make a measurable impact.

You don't have to be an HVAC expert to succeed in this role. We can teach the industry to the right leader. What we need is someone who understands people, customers, sales, operations, and financial performance—and who is capable of leading a team and growing a business.

If you are a driven leader with strong management, sales, operational, and financial experience, we want to hear from you.

Pay: $56,809.28-$133,964.81 per year

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Profit sharing
- Vision care

Work Location: In person

📌 Regional Manager (Langley)
🏢 AIR WEST MECHANICAL
📍 Langley