Shape The Home Depot Canada’s customer journey as a Remote Customer Experience Survey Associate. This full-time role focuses on engaging consumers and facilitating surveys to gather vital feedback. You will play an essential role in the remote collection and analysis of customer experiences at The Home Depot.

Your strong communication and analytical skills will help gather insights into customer satisfaction and areas for improvement. Operating from your home office, you will connect with participants to ensure their voices influence business decisions. Key Responsibilities:

- Facilitate customer surveys and feedback sessions
- Document and analyze customer responses
- Communicate insights to internal teams for adjustments
- Ensure the integrity and accuracy of data collection
- Collaborate to enhance survey processes Requirements:
- Minimum 1 year in survey research or customer service
- Excellent verbal and written communication abilities
- Robust analytical skills and attention to detail
- Proficiency with survey tools
- Capable of working independently in a remote setting Transform consumer experiences into valuable insights and help The Home Depot advance its service excellence.

📌 Remote Customer Experience Survey Associate (Montreal)
🏢 Clubshop | US
📍 Montreal