The Food & Beverage Server position is an integral part of the Powder King Mountain Resort Team. This position works as part of a team in our Food Services Department that provides mountain guests with exceptional culinary and customer service experiences. Reporting to the Food & Beverage Manager, responsibilities include but are not limited to:

Key Overall Responsibilities:

- Maintain a professional attitude and represent Powder King Mountain Resort values
- Act as a Powder King Host and ambassador on and off the hill.
- Adhere to the Alpine Responsibility code at all times,
- Wear proper assigned uniform.
- Exceed expectations by going out of your way to assist all guests, being courteous, friendly and informative, ensuring the ultimate customer service experience on the mountain.
- Answer guest inquiries and resolve problems quickly and effectively.
- Foster an atmosphere of safety and co-operation, and promotes positive teamwork amongst your team members as well as in all other Powder King Mountain Resort locations.
- Carry out other related duties as assigned.

Position Specific Responsibilities:

- Promptly provide customer service and assistance to guests as required.
- Take customers’ food and drink orders.
- Ensure that all orders are accurate and brought to each table in a timely manner.
- Suggest appetizers and meals to customers based on the menu and specials.




- Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience.
- Confirm orders with the chefs and bartenders whenever a clarification is requested.
- Assist with setting tables and rearranging tables to accommodate larger parties.
- Accurately and efficiently operate Point of Sale system.
- Ensure feedback and relevant information is provided to the Food & Beverage Manager so that continuous improvement in the department is achieved.

Qualifications:

- Serving It Right (or ability to achieve).
- Food Safe Level 1 (or ability to achieve).
- Skilled at providing and creating exceptional customer service opportunities.
- Prior Food & Beverage serving experience.
- Comfortable using Point of Sale systems.
- Able to work in a fast paced environment.
- Effective communicator and problem solver.
- Positive personality with a continuous improvement / opportunity creating mindset.
- Able to develop and maintain effective relationships between and across other departments.
- Able to reason and react with quick, thoughtful judgment, while remaining calm under pressure.
- Energetic, skilled, attentive to detail.

We offer:

- Staff season’s pass.
- Very affordable accommodation option.
- Staff discounts.
- A unique and remote mountain ski resort experience with a group of people passionate about mountain lifestyle!

Job Type: Seasonal Pay: $19.00 per hour

Work Location: In person

📌 Resort Food & Beverage Server (Mackenzie)
🏢 Powder King Mountain Resort
📍 Mackenzie