Join Citi as a Senior Applications Support Manager, leading teams to deliver exceptional application support and IT services. This role combines technical oversight with strategic planning. As a Senior Applications Support Manager, you'll manage key operational aspects of applications support, focusing on incident resolution, compliance, and customer satisfaction.

Collaborate with senior heads and client teams to comprehend and address their strategic requirements. Your insights will shape support strategies and influence the overall performance of the applications landscape. Key Responsibilities:

- Lead multiple applications support teams effectively
- Monitor compliance and assist with incident resolution
- Engage with clients to understand their expectations
- Foster a high-availability operational setting
- Guide team performance evaluations and development Requirements:
- 6-10 years of applications support experience
- Demonstrated leadership and management skills
- Excellent verbal and written communication
- Bachelor's or equivalent experience required
- Strong planning and organizational skills Enhance your impact on applications support while developing your leadership role at Citi.

📌 Senior Applications Support Manager Role at Citi (Mississauga)
🏢 Citigroup
📍 Mississauga