Become a Senior Application Support Consultant at Everforth Apex in Montreal, QC, working in a hybrid mode. Improve digital experiences for Uniprix and Proxim pharmacy customers through expert application support. This role is ideal for those with substantial experience in production monitoring and incident management.

In this position, you will join a dedicated Agile team to troubleshoot issues and oversee deployments across multiple platforms. Your ability to provide structured investigative analysis will significantly enhance service quality. Key Responsibilities:

- Monitor applications and investigate incidents using analytics
- Manage incident severity and conduct follow-ups
- Supervise changes across web, backend, and mobile solutions
- Engage in root cause analysis and documentation
- Communicate findings effectively with stakeholders Requirements:
- At least 7 years’ relevant experience
- Proficient with observability tools like Dynatrace
- Strong incident and change management skills
- Responsive availability outside standard working hours
- Bilingual in English and French Leverage your support expertise at Everforth Apex to enhance our digital application landscape.

📌 Senior Application Support Consultant Hybrid (Montreal)
🏢 Apex Systems
📍 Montreal