Elevate your career with First Canadian as a Senior Group Benefits Administrator in Edmonton. This role focuses on enhancing client services and optimizing group benefits administration. Reporting to the Manager of Group Administration, you will oversee daily workflows and assist in the transition of benefit groups.

Your collaboration with the sales team ensures smooth client implementations, driving satisfaction through quality service. Candidates should exhibit strong customer service and technological skills. Key Responsibilities:

- Support transitions to the new group administration platform
- Work with the internal sales team on client benefit implementations
- Track and respond to inquiries using CRM systems
- Investigate client concerns and ensure timely solutions
- Provide insights to improve system user experience Requirements:
- Preferred Bachelor's degree or equivalent experience
- Minimum 5+ years in related group benefits fields
- Proficient with Microsoft Office applications required
- Demonstrate robust customer service in interactions
- Bilingual in French and English necessary Join First Canadian and make a meaningful impact on our clients and your career.

📌 Senior Group Benefits Role at First Canadian (Edmonton)
🏢 First Canadian
📍 Edmonton