Join BDO Canada as a Senior Manager, focusing on Business Analysis and Quality Assurance within Solution Operations. Lead initiatives that elevate client service quality and operational excellence.

BDO is looking for a Senior Manager to spearhead their Business Analysis and Quality Assurance efforts in Solution Operations. This strategic position requires managing complex client requirements and ensuring transparent, traceable processes. You will also drive a culture focused on continuous improvement and foster strong relationships with internal and external stakeholders.

Key Responsibilities:



• Define and lead quality assurance standards and initiatives • Govern methods for process analysis and user story development • Coordinate with project teams on success criteria and delivery • Oversee quality reviews of key engagement artifacts • Utilize feedback to promote continuous improvement initiatives

Requirements: • Extensive experience in leadership roles in quality assurance • Solid understanding of the software development lifecycle • Proven skills in facilitation and stakeholder management • Ability to implement governance without adding overhead • Bachelor’s degree or equivalent experience in relevant fields

Your leadership will be essential in shaping BDO’s commitment to quality and client-first service in technology operations.

📌 Senior Manager, Quality Assurance at BDO Canada (Toronto)
🏢 Socket.dev
📍 Toronto