- Platform Observability & Analytics runs the infrastructure that tells Elastic the truth about its own platform
- The observability clusters show Cloud engineers how production is behaving right now, and the analytics pipelines show the business how the platform and the products get used over time

- This role sits on the observability side. We run 200 hosted deployments across every supported cloud region, ingesting logs, metrics and traces for all of Elastic Cloud, plus the SLA and SLO monitoring for ESS and Serverless

- When Cloud engineering needs to know what production is doing, they’re looking at something we run

- Owning end-to-end delivery of moderate-to-high complexity projects on the team’s roadmap, with minimal day-to-day direction

- Operating and hardening shared Elastic Cloud infrastructure (ECH, ECE, and ECK) as Infrastructure as Code – writing and reviewing the Terraform, Python, and Go that other engineers depend on

- Carrying a 24/7 on-call rotation: responding to incidents, driving them to resolution, and writing clear RCAs/postmortems that lead to lasting fixes rather than repeat pages





- Reviewing others’ code and designs, and being a trusted second set of eyes on production changes to critical infrastructure

- Mentoring less experienced engineers, and proactively raising risks, ideas, and improvements in team discussions

- Improving runbooks, documentation, and operational processes so the on-call load gets lighter over time

Benefits

- Toast to your health: Fully paid health coverage for you and your family, in many locations.

- Craft your calendar: Adaptable location and schedule for most roles.

- Create space for you: Distributed by design workforce, plus generous number of vacation days each year.

- Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.

- Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.

- Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).

📌 Senior Site Reliability Engineer (Observability & Analytics, Platform Infra) (Ottawa)
🏢 Elastic
📍 Ottawa