Edmonton, AB (Hybrid/Remote) Full-time Contract | 12 Months + 2 Optional Extensions Skyridge Corporation is looking for an exceptional Senior Service &

• UX Designer to join us as a subcontractor supporting a major government digital modernization initiative. You’ll work directly with the Government Unit on a multi-year transformation of housing programs, digital services, and enterprise platforms including Microsoft Dynamics 365 and the Partner Portal. If you’re passionate about human-Centred design, service transformation, and building accessible, intuitive digital experiences that impact thousands of Albertans — this role is for you. What You’ll Do As the Senior Service &

• UX Designer, you’ll be the design lead embedded within ASHC’s Digital Business Solutions team. Your work will shape the future of housing services across Alberta. Human-Centred Design &

• Research - Lead discovery activities, user interviews, workshops, and usability testing - Map current and future state service journeys and blueprints - Translate research insights into explicit design direction and measurable improvements UX/UI Design &

• Enterprise Design Systems - Create IA, user flows, wireframes, prototypes, and high‑fidelity UI designs - Design responsive, mobile-friendly enterprise applications - Contribute to enterprise design systems (components, tokens, patterns) - Ensure accessibility compliance (WCAG 2.2 AA) across all design outputs Digital Service &

• Product Design - Design citizen-facing, partner-facing,



and internal digital services - Simplify complex workflows and improve usability across platforms - Align design decisions with business goals, policy requirements, and service outcomes Agile Delivery &

• Design Leadership - Work closely with Product Managers, BAs, Developers, Architects, and QA - Participate in sprint ceremonies and iterative delivery cycles - Facilitate workshops, design reviews, and stakeholder sessions - Support design QA and validate implemented solutions What You Bring Required Experience - 10+ years in UX, UI, and Service Design within complex enterprise environments - 5+ years supporting digital transformation in government, public sector, or regulated industries - Strong portfolio demonstrating end-to-end service design and UX delivery - Deep experience with user research, journey mapping, blueprinting, and prototyping - Experience designing enterprise digital platforms and responsive web apps - Proven ability to build and maintain design systems - Robust understanding of accessibility standards (WCAG 2.2 AA) - Comfortable working in Agile teams and facilitating workshops Education Diploma or degree in Interaction Design, HCI, UX Design, Product Design, Industrial Design, Graphic Design, Computer Science, or related field. Tools - Figma - Miro / FigJam - Jira / Confluence - Experience with Microsoft Dynamics 365 is an asset Contract Details - Start Date: November 2, 2026 - End Date: November 1, 2027 - Extensions: Two optional 1-year renewals - Hours: Full time allocation (approx. 2000 hours/year) - Compensation: Hourly rate (negotiated based on experience)

📌 Senior Service and UX Designer - calgary
🏢 Bilinguallink
📍 Calgary