Enhance the Microsoft 365 environment as a Senior SharePoint Support Specialist with Trans Mountain in Calgary. This in-office role focuses on user satisfaction and application stability.

Trans

Mountain is actively recruiting a dedicated Senior Application Support Specialist to optimize its SharePoint Online services. In this full-time position, you will handle escalated application issues and ensure that users across the organization can effectively utilize collaboration sites and workflows.

Your role will be crucial in maintaining operational efficiency through effective support and training. Key Responsibilities:

- Triage application tickets and provide tiered support
- Resolve incidents impacting SharePoint Online and Teams




- Track and report on service requests and trends
- Administer SharePoint site collections and permissions
- Oversee content migration activities and issue resolution Requirements:
- Education in IT, computer science, or related field
- 3-5 years in application support, focusing on SharePoint
- Deep understanding of Microsoft 365 admin functionalities
- Experience with formal ticketing and change management systems
- Robust interpersonal and communication abilities Bring your skills in application support and SharePoint to Trans Mountain’s innovative team.

📌 Senior SharePoint Support Specialist at Trans Mountain (Calgary)
🏢 Socket.dev
📍 Calgary