Drive operational excellence as a Service Department Manager at WD Co-Auto in either Edmonton or Calgary. Oversee team performance and ensure top-notch service delivery. In this full-time, in-office position, you'll manage Field Service Technicians and the Service Coordinator while ensuring effective operations.

Your role includes overseeing the warranty program, providing technical support, and fostering team growth through strategic hiring. This position is essential in enhancing service outcomes. Key Responsibilities:

- Supervise Service Coordinator and Field Service Technicians
- Own warranty program management and vendor coordination
- Provide ongoing technical support for sales representatives
- Recruit and develop Service Technicians to expand the team
- Monitor KPI's and provide reporting on efficiency Requirements:
- 5+ years of team management in Field Service
- Expertise in workforce and cost management principles
- Strong organizational and communication abilities
- Leadership focused on team development and learning
- Current driver's license with a satisfactory record Make a significant impact in the automotive service sector with WD Co-Auto while optimizing team performance.

📌 Service Department Manager at WD Co-Auto (Edmonton)
🏢 MDA Auto Solutions
📍 Edmonton