Enhance your career with Purolator as a Shipment Resolution Operations Support Representative in Pembroke. This part-time role emphasizes customer communication and logistics management to resolve delivery challenges. With this position, you will play a vital role in ensuring accurate package processing and timely communication with customers.

Working from 3 PM to 7 PM, you'll engage in operations that optimize our service delivery and foster collaboration with team members in a retail and warehouse workplace. Key Responsibilities:

- Contact customers to gather essential package details
- Scan and sort undelivered freight and manage damages
- Prepare for redelivery, including tracking and labeling
- Inspect and handle damaged packages promptly
- Track shipments using Salesforce and close logs Requirements:
- 3 months of customer service experience necessary
- Knowledge in operations management and procedures
- Familiarity with shipping and receiving operations
- Ability to work effectively in diverse environments
- Strong communication skills for team interaction Drive customer satisfaction and logistics efficiency at Purolator while developing your operational expertise.

📌 Shipment Resolution Operations Representative (Pembroke)
🏢 Purolator
📍 Pembroke