Become a driving force in customer satisfaction as an Assistant Store Manager for Sales and Service at Williams-Sonoma. Engage with customers and oversee a dedicated team in San Francisco.

This role involves supporting management to achieve team objectives through exceptional customer service and supervision. You will be a role model for sales associates, ensuring that the sales floor is efficiently staffed and ready to meet customer needs.

Emphasizing a positive work environment, you'll coach your team on providing top-tier service.

Key Responsibilities:

- Lead staff to ensure exceptional customer interactions
- Guarantee proper sales floor staffing at all times
- Provide coaching on successful customer service techniques




- Implement Selling Essentials training for team development
- Effectively resolve client service incidents

Requirements:

- 2-3 years of experience in retail or management roles
- Excellent communication and leadership skills
- Strong analytical skills for problem resolution
- Capable of lifting items weighing up to 75 lbs
- Adaptable work availability to meet business requirements

Bring your passion for customer service and sales excellence to Williams-Sonoma's team in San Francisco.

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