Join us as a Hotel Front Desk Supervisor, overseeing daily operations and enhancing guest satisfaction. This on-site role emphasizes leadership, scheduling, and direct client assistance.

We need a committed Supervisor to manage the front desk efficiently. You'll be responsible for hiring, training staff, organizing work schedules, and providing support to guests with special needs. A secondary school graduation certificate is required, and we value experience as an asset, promoting equal opportunities and youth support.

Key Responsibilities:

- Develop and implement front desk work schedules
- Perform tasks alongside supervised staff members
- Assist guests, especially those with special needs
- Co-ordinate and regularly review duties assigned to team
- Hire and train recent employees in company policies

Requirements:

- Secondary (high) school graduation certificate mandatory
- Experience is helpful, though not strictly necessary
- Must be present on-site for all duties
- Excellent management and leadership skills
- Passion for delivering high-level customer service

Enhance our front desk operations while ensuring every guest's needs are met professionally.

📌 Hotel Front Desk Supervisor Leadership Role (London)
🏢 Home2 Suites by Hilton
📍 London