24 Sep
|
Maritime Travel
|
Canada
24 Sep
Maritime Travel
Canada
About Maritime Travel
Maritime Travel is a trusted name in the travel and hospitality industry, dedicated to providing exceptional service and travel solutions to our clients. With a long-standing commitment to excellence, we are currently seeking experienced Corporate Travel Consultants to join our Customer and Branch Support (CABS) team.
This is a full time, remote position for an experienced corporate travel professional who enjoy problem-solving, supporting clients and colleagues, and working in a fast-paced environment.
As a Corporate Travel Consultant with the CABS team, you will assist with a variety of corporate travel and support functions, including ticket exchanges, refunds, Concur assistance, and client support through the Emergency Travel Centre (ETC). This is a remote position, Monday - Friday from 1-9pm Atlantic , some weekends required.
Responsibilities
- Provide professional and timely support to travellers, clients, and Maritime Travel branches.
- Book and manage corporate travel arrangements, including air, hotel, and car reservations.
- Process ticket exchanges, refunds, cancellations, and other itinerary changes.
- Assist clients and travel arrangers with Concur-related questions and booking support.
- Research fare rules, airline policies, and corporate travel requirements.
- Resolve urgent or complex travel issues while providing exceptional customer service.
- Prepare and maintain accurate reservations, itineraries, and travel documentation.
- Work independently while collaborating with colleagues and sharing knowledge across the team.
- Remain current on airline policies, travel industry developments, and booking procedures.
Qualifications
- A minimum of three years of corporate travel consultant experience is required.
- Strong knowledge of corporate air travel, including ticketing, exchanges, refunds, and fare rules.
- Experience with a GDS, preferably Travelport Plus, is required.
- Experience with Concur or another online corporate booking platform is considered an asset.
- Excellent written and verbal communication skills.
- Strong customer service, organizational, and problem-solving abilities.
- The ability to work independently and manage multiple priorities in a fast-paced environment.
- A positive and collaborative approach, with a commitment to providing exceptional service.
Why Join Maritime Travel?
- Learn from some of the industry’s most experienced and knowledgeable travel professionals.
- Opportunities for professional development and career growth.
- Competitive compensation
- A supportive and collaborative team environment.
- The flexibility of a full-time, remote position.
If you are an experienced corporate travel professional with strong problem-solving skills and a commitment to exceptional service, we encourage you to apply and become part of the Maritime Travel team.
How to Apply
Please submit your resume and a cover letter outlining your travel and customer service experience, along with a statement of why you are interested in joining Maritime Travel, to [email protected] . We look forward to welcoming a dedicated Corporate Travel Agent to our CABS team.
Pay: $43,000.00-$45,000.00 per year
Experience
- Corporate travel agent: 3 years (required)
Work Location: Remote
📌 Travel Agent (Corporate) (Canada)
🏢 Maritime Travel
📍 Canada