Partner Success Consultant

Frontier Tech Partners, Greater Toronto Area. Remote-first, with occasional in-person days in the GTA and some travel to industry events.

Six-month initial term, with a conversion review against the criteria below. Reports to the Founder and CEO. Target start: November 2026.

ABOUT FRONTIER TECH PARTNERS

Frontier Tech Partners is a boutique consultancy that helps technology companies turn their Microsoft partnership into a source of revenue, incentives, differentiation, and visibility. Founded by a former Microsoft Global Partner Program Manager who designed parts of the program partners navigate today, FTP serves MSPs, VARs, SIs, and software companies across Canada, the United States, and Europe. We deliver hands-on operational execution inside our clients' Microsoft Partner Center accounts, not just advice.

WHY THIS ROLE EXISTS

Today the founder delivers every engagement. This role is the first step in changing that.

You would be the first delivery hire. Much of the playbook is not finalized yet. You will build and improve it while delivering, and what you build becomes how FTP delivers.

You work beside the founder on live client accounts, and you learn the Microsoft partner program from the person who designed the partner benefits framework and led the Solutions Partner Designation work. That is not something you pick up from documentation.

The ramp is rapid by design. Your first workstream in week two, an audit you lead by month two,



and your own client accounts by month six.

WHAT YOU WILL DO

Client delivery, the core of the role:

- Execute engagement workstreams inside client Partner Center accounts: incentive and co-op claims and the proof of execution behind them, enrollment corrections, designation and specialization tracking, Marketplace listings, and cleanup.

- Deliver the Microsoft Partnership Health Audit & Roadmap, from data gathering and analysis through the written report and the findings presentation.

- Build and deliver client sprint summaries: FTP's twice-monthly report to every active client, opening with a scorecard of what is being tracked.

- Carry client communication on your own work, then on whole engagements as you earn them.

- Log your client hours daily. Hours are how we know whether an engagement is priced right.

Building the delivery system:

- Run FTP's SOPs and improve them. Where none exists, write the first version while doing the work.

- Train on MINA, FTP's internal Microsoft program knowledge base, and give back to it: codify what delivery teaches you into entries and SOPs, put them through MINA's review and approve cycle, and classify what can reach a client and what stays internal.

YOUR FIRST SIX MONTHS

Weeks 1 and 2. Access to client Partner Center accounts, MINA onboarding, shadow live work, and take your first workstream. Everything you touch is reviewed before it lands in a client

📌 Partner Success Consultant (Canada)
🏢 Frontier Tech Partners
📍 Canada